Difficulty: 2

During a shampoo, what should be used when massaging and lathering the client's scalp and hair?

Explanation:

Use the cushions or pads of the fingers when massaging and lathering during shampoo. The pads provide effective pressure to distribute product and increase scalp circulation without scratching or injuring the skin. Fingernails can cause abrasions and discomfort, while palms or thumbs do not provide the same focused action.

A
Your fingernails
B
The palm of your hand
C
The thumb only
D
The cushions of the fingers
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